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२९ माघ, २०७७
11th Feb, 2021
Thu, February 29, 2024
वि.सं २०८० फाल्गुण १७,बिहिबार

Frequently Asked Questions

Thank you for your interest in opening a bank account with us. We appreciate your inquiry and would like to provide you with the necessary information to proceed with the account opening process.

To conveniently open your account online, please click on the following link: https://onlineaccount.garimabank.com.np/. This online platform will guide you through the necessary steps and requirements for opening an account with us.

Alternatively, if you prefer a more personalized approach or have any additional questions, we invite you to visit our nearest branch. Our friendly staff will be glad to assist you with the account opening procedure. To ensure a smooth process, please ensure that you bring the following documents:

  • Two recent passport-sized photographs.
  • Original and photocopy of your Citizenship or Passport.
  • Copy of the Citizenship of your nominated person (nominee).

By providing these documents, you will help us verify your identity and ensure the security of your account. Our goal is to make the account opening process as seamless as possible, and our staff will be there to guide you throughout the entire process.

Garima Bikas Bank is a reputable financial institution that does not possess SWIFT (Society for Worldwide Interbank Financial Telecommunication) or IBAN (International Bank Account Number) codes typically associated with international money transfers. However, you can conveniently send money to Garima Bikas Bank by availing various remittance channels. These services are designed to facilitate the secure and efficient transfer of funds to the bank, ensuring a smooth transaction process.

To ensure a secure registration process and prevent digital fraud, it is mandatory for individuals applying for Garima Digi Bautwa to visit their nearest branch of Garima Bikas Bank Limited. This in-person visit is necessary to authenticate your identity and complete the registration successfully. By requiring this step, Garima Bikas Bank aims to safeguard your digital transactions and protect you from potential fraudulent activities.

After successfully registering for Garima Digi Bautwa, please follow the steps below based on whether you are a new user or an existing user:

New User:
  • Open the Garima Digi Bautwa app.
  • Tap on "New User" option.
  • Fill in your personal details as required. Enter the One-Time Password (OTP) received on your registered mobile number.
  • Set up your desired password and PIN for future access.
Existing User:
  • Open the Garima Digi Bautwa app.
  • Tap on "Existing User" option.
  • Fill in your login details and proceed to log in.
If you encounter any issues during the process, please contact our nearest branch or Call Center 015970179.

To initiate the password reset process for your Garima Digi Batuwa account, kindly follow the steps provided below:

  • Open the Garima Digi Batuwa app on your device.
  • Click on the "Forget Password" option. Fill in the required details as prompted.
  • Enter the One-Time Password (OTP) received on your registered mobile number.
  • Select the "Reset PIN" option to proceed.
  • Thank you for choosing Garima Bikas Bank as your banking partner.
If you require any further assistance, please do not hesitate to contact our Call Center 01-5970179

Please kindly send a mail to your concerned branch for new mobile banking/internet banking activation and other related queries.
 For the mailing address, please look into the branch information. 

For inside country:
Please kindly visit any nearest branch and fill DMAT and MEROSHARE opening form. After 4-5 days, please visit a branch again for DMAT number. After you received your DMAT number, you have to fill C-ASBA form for CRN number.
Charges:
1. For DMAT : NPR 150.00
2. For MEROSHARE : NPR 50.00
3. FOR C-ASBA : Free 

For outside country:
Please send a mail to your concerned branch or use the link below 
http://124.41.211.126:8070/DPForm

Please visit any nearest branch to verify your Connect IPS. It will take around 3-4 days to verify your account.

For New ATM request
Please kindly visit any nearest branch and fill ATM request form to get new ATM card. It will charge NPR 300.00 for the first year and NPR 200.00 per year thereafter. You will get your ATM card within 3 weeks of request.

ATM not timely received
Sorry for the inconveniences caused. We will send your query to concerned department and hope to solve your issue as soon as possible. 

Please kindly send a mail to your concerned branch along with your queries via your registered mailing address. 
For balance inquiry and other banking requirements, please activate internet banking service by sending an activation request mail to your concerned branch.

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